Question
How do I follow an article?
How do I follow a group or section of articles?
Answer
Understanding how the Help Center is Organized
The Help Center consists of categories, sections, and articles. Articles are grouped in sections, and sections are grouped in categories.
To get around the knowledge base, you can use search or browse categories and sections. Use "breadcrumbs" to go home or to a parent section or category. You can subscribe to (follow) sections or articles so that you're notified when somebody creates an article or comments on an article.
Following content in the Help Center to get notifications
You can choose to follow select sections and articles in the knowledge base.
When you follow content, you are subscribing to it, so that you will be notified by email when new articles, posts, or comments are added. You will not be notified when updates are made to the body of an article, post, or comment.
You will receive email notification for contributions made by other users who you are following, but you will not receive notifications for your own contributions.
You can stop following content at any time.
Following content
In the Help Center, you can follow section and individual articles. You cannot follow entire categories. You will not be notified when updates are made to existing articles. You cannot automatically follow all new articles across Help Center. You must follow each section instead.
To follow a section or topic
- Navigate to the section or topic that you want to follow.
- Click Follow, then choose notifications for only new articles or for new articles and comments.
For articles, you will receive email notifications for new articles only in the section or topic. For articles and comments, you will receive email notifications for all new articles in the section or topic and any new comments.
To follow an article or post
- Navigate to the article or post.
- Click Follow.
You will receive email notifications for any new comments on the article; however, you will not receive notifications when the content in the article is updated.
Unfollowing content
You can stop following content at any time if you no longer want to receive notifications. For sections and topics, you can also modify your subscription if you decide you only want notifications for new articles/posts and not all comments or vice versa.
- In the section or topic, click Following, then select Unfollow.
- In the article or post, click Following.
The button changes to Unfollow, indicating that you are no longer following the post.
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