Knowledge Base

Getting Started

• iStore FAQs
• [FAQ] - Not able to get in Zendesk - Authentication Reference Guide
• [FAQ] - Get a Password
• [How-to] - Link your Distributor account
• [FAQ] - Which business unit does the product belong to? SBUs (Strategic Business Unit) are responsible for what products?

Support Information

• CLK series pneumatic hoist product information
• HLK series pneumatic hoist product information
• MLK series pneumatic hoist product information
• [FAQ] - Pendant Information
• [How-to] - Download Product Manuals
• Images for use on LMS

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Non-Warranty Repairs

• [FAQ] - Find a Repair/Service Center

Legacy Product Support

• [FAQ] - 285A Impact
• [Info] - 8315 Marking Pen Operator's Manual
• [Info] - 2141-Series Product, Parts and Manuals