Knowledge Base

Getting Started

• iStore FAQs
• [FAQ] - Not able to get in Zendesk - Single Sign-on (SSO) Reference Guide
• [FAQ] - Get a Password
• [FAQ] - Which business unit does the product belong to? SBUs (Strategic Business Unit) are responsible for what products?

Support Information

• CLK series pneumatic hoist product information
• HLK series pneumatic hoist product information
• MLK series pneumatic hoist product information
• [FAQ] - Pendant Information
• [How-to] - Download Product Manuals
• [Discrepancy] - 290 1" Impact Parts List - Tune-Up Kit

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Warranty

• Ingersoll Rand Managed Warranty Service
• [How-to] - Determine if tool is within the warranty period
• [FAQ] - Product Registration
• [How-to] - Warranty and Repair Policy for QX Multiplier Tools
• [Policy] - Lifetime Limited Warranty
• [Policy] - Three-Year Limited Warranty

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Non-Warranty Repairs

• [FAQ] - Find a Repair/Service Center

Legacy Product Support

• [FAQ] - 285A Impact
• [Info] - 8315 Marking Pen Operator's Manual
• [Info] - 2141-Series Product, Parts and Manuals